Please review our guidelines to ensure a safe, comfortable, and enjoyable experience at Flamingo House Spa.
Your wellbeing is our priority
Clients must disclose any health conditions such as eczema, psoriasis, open wounds, infections, warts, or recent injuries that could affect services. If a condition is severe, we reserve the right to decline service.
We do not provide services for clients with contagious illnesses that may be aggravated by our services.
If you are allergic to any salon products, please inform us and bring your own products.
Plan your visit with ease
Cancellations made more than 24 hours in advance are free of charge.
Cancellations within 24 hours incur a 20% service fee before booking your next appointment, unless you find a replacement.
A no-show will be charged 100% of the service fee before re-booking.
Your appointment time is reserved especially for you. Please arrive on time to enjoy your full service. If late, your session will be adjusted to end at the original time booked, with the full-service fee still applicable.
A 20% deposit is required to secure a couple service appointment.
Your privacy matters to us
During your service, photos or videos may be taken for marketing and promotional purposes. If you prefer not to have your image or service recorded or shared publicly, please inform us prior to your appointment.
Our commitment to hygiene
We uphold the highest standards of hygiene; all equipment is sterilized and sanitized after every service.
Parents must attend to their children, as the facility is not childproof.
Understanding our mutual commitments
We reserve the right to refuse service to anyone for any reason, including rudeness, disrespect, or inappropriate behavior.
We reserve the right to decline service requests beyond our expertise. Severe ingrown toenails require medical attention.
Clients are responsible for informing us of any health concerns before booking.
We provide the best options tailored to your nail or scalp condition, but clients assume risks if they do not follow our consultation advice.
Give the gift of relaxation
Gift certificates are non-refundable
Valid for services only
Valid for up to one year from purchase date
Looking to purchase a gift certificate?
Contact Us to PurchaseIf you have any questions about our policies or need clarification, please don't hesitate to reach out to us.